TERMS AND CONDITIONS

The Synergist Group, LLC d/b/a Amplifi Executive Coaching & Development

www.amplificoaching.com

Effective Date: March 1, 2026

1. Acceptance of Terms

1.1 Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and The Synergist Group, LLC, a Florida limited liability company d/b/a Amplifi Executive Coaching & Development ("Amplifi," "Company," "we," "us," or "our"). These Terms govern your access to and use of the website located at www.amplificoaching.com (the "Site"), all services offered through or in connection with the Site, including but not limited to executive coaching, leadership development, group coaching, consulting, online courses, digital products, community platforms, workshops, and related professional services (collectively, the "Services").

1.2 Acceptance Mechanisms

By accessing the Site, creating an account, purchasing or enrolling in any Service, or otherwise engaging with Amplifi, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, available at www.amplificoaching.com/privacy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately discontinue use of the Site and Services.

1.3 Supplemental Agreements

Certain Services may be subject to additional agreements, including but not limited to Master Services Agreements, Individual Engagement Amendments, Group Program Enrollment Amendments, Participant Acknowledgments, or other service-specific agreements (collectively, "Supplemental Agreements"). Where a Supplemental Agreement has been executed between you and Amplifi, the terms of the Supplemental Agreement will control in the event of a conflict with these Terms with respect to the Services covered by that Supplemental Agreement. These Terms continue to apply to all matters not specifically addressed in the Supplemental Agreement.

1.4 Capacity

By agreeing to these Terms, you represent and warrant that you are at least eighteen (18) years of age, have the legal capacity to enter into a binding agreement, and, if acting on behalf of an organization, have the authority to bind that organization to these Terms.

2. Nature of Services

2.1 Coaching Services

Executive coaching is a professional partnership between a coach and client designed to support the client in achieving professional development goals through a thought-provoking and creative process. All coaching provided by Amplifi adheres to the standards and ethics established by the International Coaching Federation (ICF) and the Center for Credentialing & Education (CCE).

2.2 Coaching Is Not Therapy, Counseling, or Healthcare

Coaching is not therapy, psychotherapy, counseling, mental health treatment, or any form of healthcare. Coaching is not consulting, legal advice, financial advice, medical advice, or any other licensed professional service. Coach does not diagnose, treat, or prescribe. If at any point during a coaching engagement Coach believes that a client would benefit from the services of a licensed therapist, counselor, medical professional, or other specialist, Coach will recommend that the client seek appropriate support. You should not use the Site, Services, or any coaching engagement as a substitute for professional medical, psychological, legal, or financial advice.

2.3 Professional Credentials

Amplifi's founder and primary coach, Gary L. Owens, Jr., EdD, BCC, PCC, maintains the following active professional credentials: International Coaching Federation Professional Certified Coach (ICF PCC), Center for Credentialing & Education Board Certified Coach (CCE BCC), and Certified Executive Coach (CEC). Coach commits to maintaining active credentials and required continuing education throughout the delivery of Services.

2.4 Program Evolution

Amplifi reserves the right to modify, update, enhance, or discontinue any program, service, methodology, framework, assessment tool, or deliverable at any time to reflect evolving best practices, research, client feedback, and professional development. Where changes materially affect an active engagement governed by a Supplemental Agreement, Amplifi will communicate those changes to affected parties in advance and honor the terms of the applicable Supplemental Agreement.

2.5 Use of Artificial Intelligence and Technology

Amplifi may use artificial intelligence (AI) and other technology tools in connection with the delivery and administration of Services, including but not limited to AI-assisted note-taking and transcription during coaching sessions (with client consent), AI tools for content development, research, and administrative tasks, and video conferencing and business management platforms. When AI tools are used during coaching sessions, Amplifi will inform the client in advance and obtain consent. Amplifi does not use client information to train third-party AI models. Additional details regarding Amplifi's use of AI and data practices are set forth in our Privacy Policy.

3. Client Responsibilities

3.1 Ownership of Decisions

You acknowledge and agree that you are solely responsible for your own decisions, actions, and results, both during and after any coaching engagement. Coaching is designed to support your thinking, not to direct it. Any actions you take based on insights gained through coaching are your own, and Amplifi accepts no liability for the outcomes of those actions.

3.2 Active Participation

The effectiveness of coaching depends on your active participation, honest communication, and willingness to explore new perspectives and approaches. You agree to participate in scheduled sessions, complete between-session activities to the best of your ability, and communicate openly with your coach about what is and is not working in the coaching relationship.

3.3 Accurate Information

You agree to provide accurate and complete information in connection with your use of the Site and Services, including account registration, enrollment forms, assessment instruments, and all communications with Amplifi.

4. Results Disclaimer

Amplifi is committed to providing the highest quality professional Services. However, coaching outcomes depend on many factors, including your level of engagement, effort, commitment, organizational context, and willingness to implement new approaches. AMPLIFI DOES NOT GUARANTEE SPECIFIC BUSINESS RESULTS, PROMOTIONS, PERFORMANCE OUTCOMES, REVENUE INCREASES, OR ANY OTHER PARTICULAR RESULTS FROM THE USE OF ITS SERVICES. Testimonials, case studies, and success stories referenced on the Site or in marketing materials represent individual experiences and are not guarantees or representations of outcomes for any current or future client. Where a specific program includes a satisfaction guarantee, the terms and conditions of that guarantee will be set forth in the applicable Supplemental Agreement.

5. Confidentiality

5.1 Coaching Confidentiality

Amplifi treats all information shared during coaching engagements as confidential. The specific content of individual coaching sessions will not be disclosed to third parties, including organizational sponsors, except as outlined in the applicable Supplemental Agreement, with the client's written consent, as required by law, regulation, or court order, or where Coach reasonably believes that a client or another person is at risk of serious harm.

5.2 Sponsored Engagement Boundaries

When coaching is sponsored by an organization, confidentiality boundaries are established in the applicable Supplemental Agreement and discussed with all parties at the outset of the engagement. Generally, organizational sponsors may receive engagement status, scheduling compliance, and high-level development themes, but not specific session content, unless the client provides written consent.

5.3 Group Coaching Confidentiality

In group coaching settings, all participants are expected to maintain confidentiality regarding information shared by other participants. While Amplifi will establish group confidentiality agreements and take reasonable steps to enforce them, Amplifi cannot guarantee that all participants will honor their confidentiality obligations.

5.4 User Confidentiality Obligations

You agree to maintain the confidentiality of any proprietary materials, frameworks, methodologies, assessment tools, or other Confidential Information disclosed to you by Amplifi in connection with the Services. This obligation survives the termination of your engagement with Amplifi.

6. Intellectual Property Rights

6.1 Amplifi's Intellectual Property

All content, materials, methodologies, frameworks, models, assessment tools, training materials, course content, workshop curricula, digital resources, branding elements, logos, trademarks, trade names, and other intellectual property made available through the Site or in connection with the Services (collectively, "Amplifi IP") are the exclusive property of The Synergist Group, LLC or its licensors and are protected by applicable intellectual property laws. Amplifi IP includes, without limitation, the ONWARD Leadership Model, the SEE-CONNECT-MOBILIZE framework, the Amplifi Executive Influence Coaching Program, the Influence Amplifier assessment, The Kindness Paradox methodology, and all related materials, names, and branding.

6.2 Limited License

Subject to your compliance with these Terms, Amplifi grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and any materials provided to you in connection with the Services solely for your personal, non-commercial, professional development purposes. This license does not include the right to reproduce, distribute, modify, adapt, translate, create derivative works from, publicly display, publicly perform, sublicense, sell, or commercially exploit any Amplifi IP without Amplifi's prior written consent.

6.3 Restrictions

You agree not to copy, reproduce, distribute, or share any Amplifi IP with any third party without prior written consent. You agree not to record, transcribe, or capture coaching sessions, workshops, or group sessions by any means without prior written consent. You agree not to use Amplifi IP to create competing products, services, courses, or programs. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notices on Amplifi IP. You agree not to reverse-engineer, decompile, or otherwise attempt to derive the underlying structure, ideas, or algorithms of any Amplifi assessment tools, frameworks, or methodologies.

6.4 User-Generated Content

To the extent you submit, post, or share content through Amplifi's community platforms or other interactive features ("User Content"), you retain ownership of your User Content. By submitting User Content, you grant Amplifi a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, display, and distribute your User Content in connection with operating and improving the Services. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe the rights of any third party.

6.5 Feedback

Any feedback, suggestions, ideas, or recommendations you provide to Amplifi regarding the Site or Services ("Feedback") will be the exclusive property of Amplifi. You hereby assign to Amplifi all rights in any Feedback, and Amplifi may use Feedback for any purpose without obligation or compensation to you.

6.6 DMCA and Copyright Infringement

Amplifi respects the intellectual property rights of others. If you believe that any content on the Site infringes your copyright, please contact us at info@amplificoaching.com with a written notice containing identification of the copyrighted work, identification of the allegedly infringing material and its location on the Site, your contact information, a statement of good faith belief that the use is not authorized, and a statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner.

7. Online Courses, Digital Products, and Community

7.1 Course Enrollment and Access

Online courses and digital products are available for purchase through the Site. Upon completion of your purchase, you will receive access to the applicable course or product in accordance with the enrollment terms presented at the point of purchase. Access is personal to you and may not be shared, transferred, or assigned to any other individual unless expressly permitted.

7.2 Course Content

Amplifi reserves the right to modify, update, or discontinue course content at any time to reflect current best practices, updated research, or evolving methodologies. Course content is provided for educational purposes and is subject to the same intellectual property protections described in Section 6.

7.3 Community Participation

Amplifi may offer community platforms for clients, course participants, and other users. By participating in any Amplifi community, you agree to communicate respectfully, refrain from sharing other participants' personal information or confidential disclosures outside the community, refrain from posting spam, promotional content, or solicitations unrelated to the community's purpose, and comply with any community guidelines established by Amplifi. Amplifi reserves the right to moderate, edit, or remove content that violates these Terms or community guidelines, and to suspend or terminate community access for repeated or serious violations.

8. Payments, Refunds, and Cancellation

8.1 Payment Terms

Fees for Services are as published on the Site or as set forth in the applicable Supplemental Agreement. All fees are in U.S. dollars unless otherwise specified. Payment is due at the time of purchase or enrollment unless an alternative payment schedule has been agreed upon in writing. You authorize Amplifi and its payment processors to charge the payment method you provide for all applicable fees.

8.2 Late Payments

Late payments will accrue interest at the rate of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, whichever is less. You are responsible for all costs of collection, including reasonable attorneys' fees, incurred by Amplifi in collecting past-due amounts.

8.3 Refund Policy

Refund policies for specific Services are as published on the Site or as set forth in the applicable Supplemental Agreement. Where no specific refund policy is stated, Amplifi's standard policy applies: Online courses and digital products may be eligible for a refund within fourteen (14) days of purchase, provided you have not accessed or completed more than twenty-five percent (25%) of the course content. Coaching services that have been delivered are non-refundable. Unused prepaid sessions may be refundable on a pro-rata basis at Amplifi's discretion.

8.4 Cancellation and Rescheduling

Coaching sessions cancelled or rescheduled by the client with less than twenty-four (24) hours' notice may be forfeited at Coach's discretion for programs with a fixed number of sessions. For programs with unlimited sessions, Coach requests reasonable notice for cancellations. Repeated no-shows or late cancellations may be addressed as part of the coaching engagement or through the applicable Supplemental Agreement.

9. Testimonials, Reviews, and Publicity

9.1 Testimonials

Amplifi may feature testimonials, reviews, success stories, and client feedback on the Site and in marketing materials. These may include direct client testimonials shared with the individual's express written permission, anonymized feedback gathered through coaching platforms or program evaluation processes from which all personally identifiable information has been removed, and composite reflections drawn from multiple client experiences presented in a way that no individual can be identified. All testimonials reflect individual experiences and are not guarantees of results. Amplifi does not compensate clients for testimonials unless explicitly disclosed. Additional details regarding testimonials and feedback are set forth in our Privacy Policy.

9.2 Reviews and Public Statements

You agree that any public reviews, ratings, or statements you make about Amplifi or its Services (whether on third-party review platforms, social media, or otherwise) will be truthful, accurate, and based on your genuine experience. You agree not to post reviews or public statements that are knowingly false, misleading, defamatory, or intended to harm Amplifi's reputation. Nothing in this Section restricts your right to provide honest feedback, file legitimate complaints, participate in government investigations, or exercise any rights protected by applicable law. Amplifi reserves the right to respond publicly to reviews and to pursue available legal remedies for reviews or statements that are knowingly false or defamatory.

9.3 Publicity

Unless you provide prior written consent, Amplifi will not use your name, likeness, or organizational affiliation in marketing materials, press releases, or other public communications. Anonymized and de-identified references to coaching work do not require individual consent.

10. Privacy and Data Practices

Amplifi's collection, use, sharing, and protection of personal information is governed by our Privacy Policy, available at www.amplificoaching.com/privacy, which is incorporated into these Terms by reference. By using the Site or Services, you consent to the data practices described in the Privacy Policy. You acknowledge that coaching engagements may involve the collection and processing of sensitive professional information, and you agree to the coaching-specific data practices described in the Privacy Policy, including the use of AI-powered tools with your consent.

11. Indemnification

11.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Amplifi, The Synergist Group, LLC, and their respective officers, directors, employees, agents, successors, and assigns (collectively, the "Amplifi Parties") from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to your breach of these Terms or any Supplemental Agreement, your use of the Site or Services, your violation of any applicable law, regulation, or third-party right, any User Content you submit, post, or share, your negligence or willful misconduct, and any actions you take or decisions you make based on information, insights, or coaching received through the Services.

11.2 Amplifi's Indemnification Obligations

Amplifi agrees to indemnify, defend, and hold harmless you from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to Amplifi's gross negligence or willful misconduct in the performance of the Services, Amplifi's material breach of these Terms, and any violation by Amplifi of applicable law or professional ethical standards.

11.3 Indemnification Procedures

The indemnified party will promptly notify the indemnifying party in writing of any claim for which indemnification is sought. The indemnifying party will have the right to assume control of the defense of such claim, provided that the indemnified party may participate in the defense at its own expense. The indemnified party will reasonably cooperate with the indemnifying party in the defense of any claim. The indemnifying party will not settle any claim without the indemnified party's prior written consent, which will not be unreasonably withheld.

12. Limitation of Liability

12.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE AMPLIFI PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND EVEN IF AMPLIFI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMPLIFI'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES ACTUALLY PAID BY YOU TO AMPLIFI DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

12.3 Basis of the Bargain

YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND AMPLIFI. AMPLIFI WOULD NOT PROVIDE THE SITE OR SERVICES WITHOUT THESE LIMITATIONS.

13. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMPLIFI DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. AMPLIFI DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AMPLIFI DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES.

THE FOREGOING DISCLAIMERS DO NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact Amplifi at info@amplificoaching.com to attempt to resolve the dispute informally. You must provide a written description of the dispute, the specific relief sought, and your contact information. Amplifi will respond within fourteen (14) days. The parties agree to negotiate in good faith for a period of thirty (30) days from the date of the initial written notice (the "Informal Resolution Period"). No formal proceeding may be initiated until the Informal Resolution Period has expired.

14.2 Mediation

If the dispute is not resolved during the Informal Resolution Period, either party may initiate mediation by providing written notice to the other party. Mediation will be conducted in the State of Florida by a single mediator mutually agreed upon by the parties, or, if the parties cannot agree, by a mediator appointed by the American Arbitration Association (AAA). The costs of mediation will be shared equally between the parties, with each party bearing its own attorneys' fees. Mediation must be initiated within ninety (90) days after the expiration of the Informal Resolution Period.

14.3 Binding Arbitration

If the dispute is not resolved through mediation, the dispute will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, as modified by this Section. Arbitration will be conducted by a single arbitrator in the State of Florida. The arbitrator will have the authority to award any remedy that would be available in a court of competent jurisdiction, except that the arbitrator may not award punitive or exemplary damages in excess of those permitted under Section 12. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.4 Class Action Waiver

YOU AND AMPLIFI AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST AMPLIFI.

14.5 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property rights, enforce confidentiality obligations, or address any other matter for which monetary damages would not be an adequate remedy. Claims involving amounts below the jurisdictional threshold for small claims court in the State of Florida may be brought in small claims court.

14.6 Governing Law

These Terms and any disputes arising out of or related to these Terms, the Site, or the Services will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. To the extent that any legal action or proceeding is permitted under this Section (including actions for injunctive relief), you consent to the exclusive jurisdiction and venue of the state and federal courts located in the State of Florida.

14.7 Statute of Limitations

Any claim or cause of action arising out of or related to these Terms, the Site, or the Services must be filed within one (1) year after the claim arose, or such claim is permanently barred. This limitation applies regardless of whether the claim is based on contract, tort, statute, or any other legal theory.

15. Relationship of the Parties

15.1 Independent Contractor

Amplifi is an independent contractor. Nothing in these Terms creates an employment, agency, partnership, joint venture, or franchise relationship between you and Amplifi. Neither party has the authority to bind, obligate, or represent the other party in any manner.

15.2 No Agency

You acknowledge that Amplifi does not act as your agent, fiduciary, or advisor. The coaching relationship is a professional partnership, not a fiduciary or agency relationship. Amplifi does not assume any duty of care beyond the professional standards described in Section 2.

15.3 No Third-Party Beneficiaries

These Terms are intended solely for the benefit of the parties hereto and do not create any rights in, or obligations to, any third party. No third party may enforce any provision of these Terms. Where coaching is sponsored by an organization, the rights and obligations of the sponsoring organization are governed by the applicable Supplemental Agreement, not these Terms.

15.4 Privity

These Terms create a direct contractual relationship between you and Amplifi. You may not assign, transfer, or delegate any rights or obligations under these Terms to any third party without Amplifi's prior written consent. Any purported assignment in violation of this Section is void. Amplifi may assign these Terms to a successor entity in connection with a merger, acquisition, or sale of substantially all of its assets.

16. International Users and Data Transfers

Amplifi is based in the United States. If you access the Site or use the Services from outside the United States, you do so at your own initiative and are responsible for compliance with applicable local laws. Your personal information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence. We maintain appropriate safeguards for international data transfers as described in our Privacy Policy.

17. Site Use and Acceptable Use

17.1 Site Access

Amplifi grants you a limited, non-exclusive, revocable right to access and use the Site in accordance with these Terms. Amplifi reserves the right to modify, suspend, or discontinue the Site (or any part thereof) at any time without notice.

17.2 Account Security

If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify Amplifi immediately of any unauthorized use of your account. Amplifi is not liable for any loss or damage arising from your failure to maintain the security of your account.

17.3 Prohibited Conduct

You agree not to use the Site or Services to violate any applicable law, regulation, or third-party right. You agree not to interfere with or disrupt the Site, its servers, or connected networks. You agree not to attempt to gain unauthorized access to any part of the Site or any account, system, or network connected to the Site. You agree not to use the Site for any unauthorized commercial purpose, including spamming, phishing, or distributing malware. You agree not to use automated means (including bots, scrapers, or crawlers) to access the Site without Amplifi's prior written consent. You agree not to impersonate any person or entity or misrepresent your affiliation with any person or entity.

17.4 Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by Amplifi. Amplifi has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access third-party links at your own risk.

18. Force Majeure

Neither party will be liable for any failure or delay in performing its obligations under these Terms (other than payment obligations) to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to natural disasters, pandemics or epidemics, government actions or orders, labor disputes, acts of terrorism, cyberattacks, disruption of telecommunications or technology infrastructure, or other events of force majeure. The affected party will provide prompt notice to the other party and will use reasonable efforts to mitigate the impact of the event.

19. Termination

19.1 Termination by You

You may terminate your relationship with Amplifi at any time by ceasing use of the Site and Services and, if applicable, by canceling your account. Termination does not relieve you of any obligations to pay fees already incurred or of any other obligations that by their nature survive termination.

19.2 Termination by Amplifi

Amplifi may suspend or terminate your access to the Site or Services, in whole or in part, at any time, with or without cause, and with or without notice. Without limiting the foregoing, Amplifi may suspend or terminate your access if you breach these Terms or any Supplemental Agreement, your use of the Site or Services poses a security risk, continued provision of Services is impracticable or commercially unreasonable, or as required by law.

19.3 Effect of Termination

Upon termination, your right to access and use the Site and Services will immediately cease. Any provisions of these Terms that by their nature should survive termination (including but not limited to intellectual property, indemnification, limitation of liability, confidentiality, dispute resolution, and any accrued payment obligations) will survive.

20. Modifications to Terms

Amplifi reserves the right to modify these Terms at any time. When we make material changes, we will post the updated Terms on the Site with a revised effective date and, where we have your email address, notify you of the changes. Your continued use of the Site or Services after any modification constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Site and Services. Material changes will not apply retroactively to disputes that arose before the modification.

21. Severability and Waiver

21.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent, or if modification is not possible, will be severed from these Terms.

21.2 Waiver

The failure of either party to enforce any right or provision of these Terms will not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the waiving party to be effective. A waiver of any provision on one occasion does not constitute a waiver of that provision on any subsequent occasion.

22. Entire Agreement

These Terms, together with the Privacy Policy and any applicable Supplemental Agreements, constitute the entire agreement between you and Amplifi with respect to the subject matter hereof and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Amplifi regarding the Site and Services. In the event of a conflict between these documents, the order of precedence is: (1) the applicable Supplemental Agreement, (2) these Terms, and (3) the Privacy Policy, except that the Privacy Policy controls with respect to all matters relating to the collection, use, and protection of personal information.

23. Contact Information

If you have questions about these Terms or need to contact Amplifi for any reason, including to initiate the informal dispute resolution process described in Section 14, please contact us:

The Synergist Group, LLC d/b/a Amplifi Executive Coaching & Development

Gary L. Owens, Jr., EdD, BCC, PCC

Email: info@amplificoaching.com